Updated: 11/30/20


What is the status of your 20/21 concerts & events?

We are grieved to announce that, due to ongoing public health concerns, all previously planned Madison Symphony Orchestra Concerts, Education and Community Engagement Programs, and Overture Concert Organ Performances are cancelled through May 2021. Our June 2021 Concert on the Green remains on our schedule at this time.

MSO season subscription ticketholders will be offered the option to donate their tickets or receive a refund. More information on this will be available soon. Read our press release for more information. You can also read more about how we’re responding to current events by visiting our 20/21 Season FAQs2020 Q&As and Current Schedule pages.

We all look forward to a new beginning with John DeMain and the orchestra in September 2021. Please stay tuned for some exciting news about next season. In the meantime, should there be a breakthrough opportunity to restore any of the cancelled concerts and events to the schedule, we will be prepared to do so.


Are you compensating your musicians for canceled performances?

Yes! The care of the Board of Directors for the well-being and sustenance of our artists has been manifest from the outset of the coronavirus emergency. We understand that the musicians will need our help keeping their lives together. In our 19/20 season, we were fortunate to be able to offer our musicians full compensation for our two canceled Symphony concerts and Concert on the Green.

Additionally, since September 2020, the Musicians’ Relief Fund has allowed MSO to make relief payments to the orchestra for all cancelled concerts through December. Thank you to everyone who has contributed! Our artists appreciate your support beyond measure. We are still actively seeking contributions to the Musicians’ Relief Fund Campaign through December 31, 2020. (Donations will still be possible after that date.) All contributions to the Musicians’ Relief Fund will support musicians’ relief for future cancelled concerts. Learn more and add your contribution.


How can I experience the spirit of classical music from home?

We’ve compiled photo slideshows and reviews for all of our 2019–2020 concerts in our News & Stories “Symphony Moments” Category. so that you can relive the magic of these performances! We’ve also collected videos on one page for easy access, including a musical performance and message from Maestro John DeMain. And, we have a created a special page where you can experience our growing “Home Is Where the Art Is” collection of video stories, “Young Artist Series,” and musician Q&As in one place. Stay tuned to the News and Stories section of our website, and follow us on Facebook, as we’ll continue to share great resources like these.


What’s the best way to contact Symphony staff?

Our administrative office is closed but our staff members are working remotely — visit our staff page to find phone numbers and email addresses. For general inquiries, please call (608) 257-3734 or email info@madisonsymphony.org and we will do our best to respond as soon as possible.


How do I request a donation, exchange, or refund of my tickets for the MSO’s April and May 2020 symphony concerts?

Thank you to our subscribers and single ticket buyers who have chosen to donate the value of their tickets back to the Symphony! All refunds and donations have been processed. If you have a question about your donation, refund or vouchers, please contact us at (608) 257-3734 or info@madisonsymphony.org.