Customer Service

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Customer Service

We strive to offer outstanding customer service to all of our patrons. Please browse the links below, or contact us at (608) 257-3734 or info@madisonsymphony.org if there is anything more we can do to enhance your concert experience.

Concert Day Information
Maximize your concert experience with these tips.

Concert FAQs
Get answers to commonly-asked questions.

Lost Tickets, Donations, Exchanges
We’re here to help! Explore your options if you have lost or cannot use your tickets

Overture Hall
We are proud to be a resident company of Overture Center for the Arts. Learn more about our performance venue and all the amenities it offers.

Patrons with Disabilities
Overture Center for the Arts and Overture Hall are fully accessible to persons with mobility, hearing or visual impairments. Learn more about accessible seating, large-print programs, and parking and transportation.

Plan Your Visit
We strive to make your entire concert experience an enjoyable one—and that experience begins long before you take your seat. Use our handy guides to help you plan your time and make the most of your visit to the Symphony and to the city-center