Ticket Donations, Exchanges and Refunds

Updated: 12/3/20

20/21 Season

Update, 11/30/2020: In response to the coronavirus pandemic, we have regretfully cancelled concerts and events that would have taken place in February through May 2021. This includes all previously scheduled Madison Symphony Orchestra concerts. MSO season subscription ticketholders have the option to donate their tickets or receive a refund. Please click the button below to fill our our online form and indicate your preference by March 8, 2021.

Subscribers: Donate your Tickets or Request a Refund

In the meantime, we’re continuing to closely monitor information and guidelines coming from local, state and federal health officials. Should there be a breakthrough opportunity to restore any of the cancelled concerts and events to the schedule, we will be prepared to do so. Read our press release for more information. You can also read more about how we’re responding to current events by visiting our 20/21 Season FAQs, 2020 Q&As and Current Schedule pages.

Thank you again, for your support of the Madison Symphony Orchestra.

19/20 Season

If you were a ticketholder for a canceled performance in April or May of our 19/20 season and have a question about your refund, donation, or vouchers, please contact us at (608) 257-3734 or info@madisonsymphony.org.