Ticket Donations, Exchanges and Refunds

Updated: 6/25/20

19/20 Season

If you were a ticketholder for our Dvořák Requiem concerts on April 3, 4 and 5, 2020 and/or Piano Power concerts on May 1, 2, and 3, 2020, you can choose to donate your tickets or request a refund:

  • Donation. First, we would appreciate your consideration of donating the cost of your ticket(s) to help us stay strong and continue to provide our community with great music. This would be a tax-deductible gift in 2020.
  • Refund. You may receive a refund for the price of the ticket(s) you purchased. Please allow 4-6 weeks for your refund to be processed.

Please make your selection by filling out the form(s) online or notify The Madison Symphony by mail at 222 W. Washington Ave., Suite 460, Madison, WI 53703.

April Concerts: Request to donate or receive a refund

May Concerts: Request to donate or receive a refund

The May 5, 2020 Overture Concert Organ performance, Greg Zelek with the Diapason Brass & Timpani, is now postponed. When a new date is secured, we will notify ticketholders about their options.

20/21 Season

On June 25th, Overture Center for the Arts announced a suspension of all performances through November 2020. Due to Overture Center’s decision, and requirements of the FORWARD DANE Phased Reopening Plan for Dane County, the Madison Symphony Orchestra (MSO) has reluctantly canceled MSO Concerts and Overture Concert Organ performances from September 2020 through January 2021. While we consider alternative programming opportunities, we will issue refunds to subscribers for the value of their tickets to these performances. If you have purchased a 20/21 subscription, we will reach out to you, but no action will be needed on your part to receive your refund.

We’re continuing to closely monitor information and guidelines coming from local, state and federal health officials, and will post updates here. Click here for a list of our upcoming events and their current status. We’ve also compiled a list of common questions and answers related to our response to current events.

Thank you again, for your support of the Madison Symphony Orchestra.